What information do we collect?

We collect information from you when you...

• Contact us by email or phone. 
• Fill out an order form with us online.
• Subscribe to our mailing list. 

The information we collect will include information such as;

• Your first and last name, delivery address, email address, and phone number.
• Payment details when you make a purchase.

How do we use your information?

We use your information to:

• Respond to your customer service requests.
• Process transactions.
• Update you with your orders tracking progress. 
• Monitor our inventory needs.
• Maintain our relationships with regular customers, offering early bird deals, rewards and discounts. 

How do we protect your information?

We implement a variety of security measures to protect your information, including:

• Secure servers.
• Encryption technology.
• Payment card industry (PCI) compliance.
• Only using verified third party add ons: Shopify forms, Royal Mail delivery... etc

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share your information with:

• Trusted third parties who help us operate our website, conduct our business, or service you, so long as those parties agree to keep your information confidential.
• Government or law enforcement officials if required by law.

How long do we keep your data?

We will only keep your personal data for as long as necessary to fulfil your orders, subscriptions and contact enquiries. Complying with the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your rights

You have the right to:

• Access your personal information.
• Correct any inaccurate information.
• Request that we delete your personal information.
• Opt out of receiving marketing emails from us.

Children's privacy

Our website, products, and services are all directed to people who are at least 13 years old or older. We do not intend to collect any information from children under the age of 13, you must be 13+ to contact our store with enquiries. 

Cookies

We use cookies and similar technologies to recognise you, your browser, and your device. We also allow carefully selected third parties to use cookies, pixels, and ad tags while you are browsing our website. These collect information about your browsing habits and usage and allow us to show you ads while you are browsing our website and other sites on the internet.

Changes to this privacy policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website.

Contact us

If you have any questions about this privacy policy, please contact us.