Delivery Information

 Delivery Variations and Costs:


Free Delivery: Enjoy free delivery on all orders over £40.00! For orders below this amount postage charges will apply. 
We deliver with Royal Mail Business allowing our products to be tracked during shipping. 

Please note:

    • Delivery Speed: We aim to dispatch all orders within 2 working days. Orders placed before midday (12pm) Monday-Friday are usually shipped the next day, though this may vary during busy periods.

    • Delivery times may differ for certain areas like Highlands and Islands, potentially taking up to 3 days.

Bank Holidays

Please be aware that we follow a slightly adjusted delivery schedule during certain holidays and bank holidays. Here's what you need to know:

Good Friday and Easter Monday: We hold off on dispatching orders on these two holidays to celebrate with our team.
English Bank Holiday Mondays: Similarly, we don't dispatch orders on English Bank Holiday Mondays to offer our staff a well-deserved break.
Christmas/New Year: We take a short break around Christmas and New Year, typically for about 10 days. During this period, there won't be any order dispatch.

Tips for smooth deliveries:

    • To avoid surprises and ensure timely delivery, place your orders well in advance of any bank holiday periods.

    • For precise updates on deliveries during specific holidays, You can use your Royal Mail Tracking code.

    • If you have any questions about delivery times or shipping fees? Don't hesitate to contact us via our website contact form or visit our About Page to find the phone number for your nearest store.

We appreciate your understanding!

We're excited to announce our new personalised engraving service! We have a number of products you can select from in store such as coasters, dog tags, metal bowls, collars and necklaces. If you have an enquirey please pop in store or fill out the form below. we hope to see you soon :)
- The Team at Petsmax.

Delivery Information

Starting Prices

Pet photos (size depenant) £5-£10
Metal Bowls: from £10
Pet ID tags: From £3.99 Metal/Wood/Leather
Pets Ashes Box: £15.00
Coffee Wood Chew: inc chew from £10.00

Necklaces from £14.99

Keyrings from £1.99

Leather/PU leather collars £19.49 with name and number.
Bespoke Engravings (from £5 on your own material) (bring a spare bit of the material you wish to be engraved)

Rustic chopping boards and serving platters perfect for an anniversary dinner party birthday or wedding present! ( Take a look at the rustic Wyre creations Instagram and Facebook page for inspiration)

This list goes on!

Please call the Stourport branch on 01299 578385 and ask for Hannah ( Every Monday and Tuesday and every other Thursday. Or 07533589762 out of hours!
Due to being a small independent business, we can cater to your budget and your requests. (Even if they are a bit cheeky)

Let’s Talk

To request a quote our products, contact us directly or fill out the form and we will get back to you promptly.
Location:
26 High St, Stourport-on-Severn, Worcestershire, DY13 8BJ
Email:
sales@petsmax.co.uk
Phone:
01299 578385

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